Welcome to AutoZone Return Policy Guide!
At AutoZone, the company strives to provide excellent customer service, including handling returns with care.
Whether you purchased a product in-store or online, they have specific guidelines to ensure a smooth return experience.
To return something you bought at AutoZone, make sure it’s in the same condition and box it came in. Also, keep your receipt. You have 90 days from when you bought it to get your money back.
They aim to resolve any issues you may have quickly and efficiently so you can get back on the road as smoothly as possible.
Please note that different rules and procedures may apply depending on the type of product you are returning.
Stay till the end of the article to find out more.
What Is AutoZone?
AutoZone is a well-known automotive retail company specializing in various auto parts and accessories.
With over 6,000 stores in the United States, Mexico, Brazil, and Puerto Rico, it has become a destination for car owners and enthusiasts.
From batteries and oil filters to brake pads and headlights, AutoZone offers a wide range of products to cater to the needs of different vehicles.
The company is dedicated to ensuring customer satisfaction by providing high-quality parts and excellent service.
Furthermore, AutoZone has a convenient return policy for customers needing to return or exchange purchases.
The company allows returns within 90 days of the original purchase, provided that the item is in its original condition and accompanied by the sales receipt.
This policy ensures that customers can shop with confidence, knowing that they have the option to return or exchange items if necessary.
With its extensive product selection, commitment to customer satisfaction, and reliable return policy, AutoZone has established itself as a reliable and trusted source for automotive parts and accessories.
How To Shop At AutoZone?
Shopping at AutoZone is a breeze when you follow these simple steps.
First, locate your nearest AutoZone store using the store locator on their website. Once you find the store, browse their wide selection of automotive parts and accessories.
Add the needed items to your cart and checkout when you find them.
AutoZone offers convenient payment options, including credit/debit cards and cash.
You can also apply any available coupons or discounts to get the best deal.
After your purchase, you can pick up your items in-store or have them shipped to your doorstep.
AutoZone offers fast and reliable shipping services for your convenience.
AutoZone has a customer-friendly return policy if you ever need to return an item.
It’s important to keep your receipt and return the item within 90 days of purchase for a refund or exchange.
AutoZone values customer satisfaction and strives to make the shopping experience as hassle-free as possible.
So, grab your vehicle essentials from AutoZone today and enjoy a seamless shopping experience.
What Is AutoZone Return Policy?
AutoZone has a well-defined return policy that ensures customer satisfaction.
If you need to return a product, it’s important to understand the guidelines set by the company.
AutoZone accepts returns within 90 days of purchase and provides a full refund or exchange.
The product should be in its original condition and include all the necessary components.
If you have the receipt, the return process becomes easier.
However, if you don’t have the receipt, AutoZone may still offer a return, but the refund will be provided as store credit.
It’s worth noting that certain items like electronic parts and opened software cannot be returned.
AutoZone prioritizes customer happiness and aims to provide a hassle-free return experience.
Familiarize yourself with their return policy to ensure a seamless process if you need to return a product.
Autozone In-Store Return Policy?
They have up to 90 days from buying it to do this and ask for their money back. If the item doesn’t work properly, they can return it within the warranty period.
However, they might still need their money if it has been used or implemented.
AutoZone can ask for an official photo ID the government gives when people want to return things.
This ID will be noted down when the person returns the item.
The information from the ID will be kept in a big company database that tracks returns.
They accept certain types of IDs for this, like a driver’s license, state ID, military ID, passport, and some others.
If someone is giving back something and lost the receipt, they can call AutoZone Customer Support at 800.288.6966 to get the details about the purchase.
The person on the phone will also explain how to take the item back to the closest AutoZone store.
| Return Details | Requirements |
|---|---|
| Returning a Product | – Return the item in its original condition and packaging<br>- Include the receipt |
| Time Limit for Returns | Within 90 days from the purchase date |
| Returning a Defective Item | Within the warranty period |
| Refund Considerations | Refunds may be denied if the item has been used or installed |
| ID Requirement for Returns | Contact AutoZone Customer Support for transaction information. |
| Accepted IDs for Returns | U.S. or Canadian Driver’s License, U.S. State ID, Canadian Province ID, U.S. Military ID, Passport, etc. |
| No Receipt? | Contact AutoZone Customer Support for transaction information |
| Customer Support Contact | Call 800.288.6966 |
| Lost Receipt Solution | Customer service will provide transaction details and return instructions |
How To Return A Product Purchased From Autozone.com?
You also can return items purchased from Autozone.com
Product Return To An AutoZone Store
To give back a product at an AutoZone store, bring the product back to the store you like, along with its original box and your receipt.
If the product has any liquids, empty them before returning them.
If you can, bring the credit card you used to buy the product, and the store will quickly return the money you paid to that card.
Remember that returning things at AutoZone works according to the store’s rules.
You’ll get money back for the shipping costs only if AutoZone.com made a mistake or if the product wasn’t good when sent from AutoZone.com’s Fulfillment Center.
Products Return To AutoZone Fulfilment Center
If you want to return something you bought from AutoZone.com, here’s what you need to do:
If the thing you’re returning has any liquids, drain them first.
Fill out the Return Form, which you can find in Section B of the paper that came with your order. Put this form in the box with the thing you’re returning, and use the original packaging if you still have it.
If you’re in the United States and AutoZone.com messed up the shipping or the thing was broken when you got it, call AutoZone Customer Support at 800.288.6966. They’ll help you get a label to send the thing back. Stick the label on the box and send it to AutoZone.
If you’re not in the United States, but AutoZone.com made a mistake with the shipping or the thing was broken when it arrived, you’ll have to find the cheapest way to send it back.
Make sure to include a receipt for the shipping cost.
Once AutoZone gets the thing back, they’ll send you a check to cover the shipping fee.
If none of the above applies, use a shipping company that lets you track your package.
This way, you’ll know your thing returns to AutoZone.com safe and sound.
They’ll give you back the money you paid for the thing on your credit card.
No matter what, follow the rules of the shipping company you use. Remember, some things can’t be returned, and items customized just for you can’t.
If you want more details, check the return policy at an AutoZone store.
How To Return The Core For A Product Purchased From Autozone.com?
To return something from AutoZone.com, you have to follow the same steps.
Check return time (usually 90 days). Get receipt. Pack items well. Fill return form. Print label if given. Stick label, drop off. Keep tracking. AutoZone gets, processes, refunds. Check the site or ask for help.
However, there are different ways to return to the store and the fulfillment center.
Core Return To An AutoZone Store
To give back the core of your product at an AutoZone store, bring the core and your receipt to any AutoZone store.
Before you return it, drain any fluids from the part, if there are any.
If you still have the box in which the new product came, please use it to bring back the core.
If you bring the credit card you used to buy the new product, the store will quickly put the money back on your card for the core’s value.
Remember, all AutoZone store returns must follow the store’s return policy.
Core Return To Autozone.coms Fulfillment Center
To return a product’s core to AutoZone.com for a refund, follow these steps:
- If the product has any fluids in it, make sure to drain them out first. You can recycle these fluids properly.
- Fill out the Return Form (you’ll find this in Section B of your shipping invoice). Put this form in the box your order came in and the product.
- Stick the return shipping label on the outside of the box. This label helps the package get back to AutoZone.com.
- Choose a shipping company that lets you track the package. This way, you can ensure your product reaches AutoZone.com safely and quickly. Remember, you’ll have to pay for the shipping yourself.
- The value of the core will be added back to the credit card you used when buying the product. This happens after AutoZone.com inspects the returned core.
- Once you send the core back to AutoZone, it becomes their property. They won’t be able to send it back to you.
Remember to recycle or dispose of any fluids from the returned part properly.
Ensure the part is clean and has no dangerous fluids before sending it.
If you can, use AutoZone’s free recycling program in their stores.
If that’s not an option, contact your local recycling center for guidance on correctly disposing of the fluids.
What Are The Products You Can’t Return?
There are some products you can return to AutoZone
Gift Cards: Once you buy a gift card, you can’t change your mind and return it.
Customized Items: If you get something like floor mats with logos or special designs, you can’t return them after buying them.
What Is AutoZone Warranty Policy?
Autozone has a limited Warranty.
If something breaks while it’s still under the warranty time mentioned on your receipt, take that broken thing to an AutoZone store.
They’ll give you a new one or your money back. But
But, the warranty doesn’t cover damaged things because they were used incorrectly, treated badly, or caused by other broken things.
It also doesn’t cover things that weren’t put in right or used in special ways, like off-road driving, business use, or on boats.
If you get a replacement part, its warranty lasts for the time left on the original warranty or 90 days, depending on which one is longer.
The warranty also ends if you sell your vehicle.
What Is AutoZone Return Policy Without A Receipt?
If you don’t have a receipt, it’s hard to return items as the store always expects the receipt while returning.
However, you can call AutoZone Customer Support at 1-800-288-6966 and ask if they can find the details of your purchase to help with your return.
They might also offer you store credit instead of giving your money back.
AutoZone Return Policy for Electronics
When returning electronics to AutoZone, it’s essential to be aware of their return policy.
AutoZone offers a hassle-free return policy for most items, including electronics.
If you are unsatisfied with your electronic purchase from AutoZone, you can return it within 90 days of purchase with a valid receipt.
To initiate the return process, you can visit your nearest AutoZone store with the product, receipt, and any original packaging.
The store associate will assist you with the return and guide you through the necessary steps.
It’s crucial to ensure the product is undamaged and in its original condition to qualify for a full refund.
AutoZone understands that electronic items may sometimes have manufacturer defects.
In such cases, they provide warranties depending on the specific product.
Check the warranty details provided with your electronic purchase and follow the instructions accordingly.
By staying familiar with AutoZone’s return policy for electronics, you can have peace of mind knowing that you can return your purchase if it doesn’t meet your expectations.
Remember to keep your receipt safe and consult the store associate if you have further questions.
Advanced Autopart Return Policy: AutoZone
AutoZone has a customer-friendly return policy that ensures your satisfaction.
With their Advanced Autopart Return Policy, you can return most items within 90 days of purchase, provided you have the original receipt and the item is in its original condition.
Per their policy, you can get a full refund or exchange for the purchased product.
However, some specific items, like electronic parts, are subject to a limited warranty and may require additional documentation or testing.
To make a return, visit your nearest AutoZone store with the item and the original receipt.
The helpful staff will guide you through the process and ensure a smooth return experience. If you have any questions or concerns, you can contact their customer support team, who are always ready to assist you.
So, whether you purchased the wrong part or changed your mind, AutoZone’s Advanced Autopart Return Policy covers you. Rest assured that your satisfaction is their top priority, allowing you to shop confidently, knowing that returns are hassle-free.
Final Thoughts
In conclusion, understanding the AutoZone return policy is essential for a hassle-free shopping experience.
By familiarizing yourself with the guidelines, you can ensure that you know your rights as a customer and what to expect when returning a product.
Remember to keep your receipt and follow the specified time frame for returns.
AutoZone aims to provide exceptional customer service, and its return policy reflects this commitment.
If you have any further questions or concerns, don’t hesitate to contact their customer service team for assistance.
Happy shopping, and enjoy the peace of mind knowing that you can easily return or exchange purchased items if needed.
FAQ
What Are AutoZone Customer Service Hours?
AutoZone has dedicated customer service hours to assist customers with their inquiries and concerns. The customer service team can assist you from Monday to Saturday, with varying hours depending on the day.
From Monday to Friday, the customer service hours at AutoZone are from 8:00 AM to 10:00 PM. On Saturdays, they are available from 8:00 AM to 8:00 PM. It’s important to note that these timings may vary depending on your location.
Can I Return To Any AutoZone?
Regarding returning items at AutoZone, knowing their return policy is important. AutoZone accepts returns and exchanges both in-store and online. Whether you purchased at a physical store or through their website, you can return or exchange the product at any AutoZone location.
Can You Return Something To AutoZone After Opening?
Whether it’s a faulty product or not what you expected, you can return it for a refund or exchange.
AutoZone allows returns within 90 days of the original purchase, provided you have the receipt. The item should be in its original condition and packaging, if possible. However, even if you have opened the product, AutoZone will still accept the return if it meets their other requirements.
Happy Shopping!
