Sometimes, you may need to return a product, and Everlane wants to make that process as simple and hassle-free as possible.
Our return policy ensures your experience with us is positive from start to finish.
You can return unworn items in their original condition, with tags attached, and shoes in their boxes within 30 days of shipping.
Whether it’s a sizing issue, a change of mind, or a faulty item, Everlane will assist you every step of the way.
To initiate a return, visit our website or contact their friendly customer service team.
They’ll provide you with a prepaid shipping label, making it convenient for you to send the item back to us.
Once they receive your return, they’ll process it promptly, and you’ll have the option to receive a refund or exchange for another item.
Your satisfaction is the utmost priority, and they’re here to ensure you’re happy with every purchase. So, let’s find out further details.
What Is Everlane?
Everlane is a popular online store that sells clothes and accessories.
They focus on making things that are simple and good for the environment.
They have a lot of different things you can buy, like T-shirts, jeans, soft sweaters, and leather stuff.
Everlane is for people who like to dress nicely and care about where their clothes come from.
Everlane wants to improve fashion by being honest about how much things cost and how they’re made.
This way, they can offer good quality stuff at lower prices. People who care about what they wear and want to shop in a way that’s good for the world, like Everlane.
So, whether you want classic or trendy clothes, Everlane has many choices that look good and do good things for the planet.
Shopping At Everlane
Everlane is the go-to destination for those seeking simplicity and style in their wardrobe choices.
With a diverse range of clothing items, from cozy t-shirts to trendy jeans, luxurious sweaters, and leather accessories like bags and shoes, Everlane has something to satisfy every fashion enthusiast.
What sets Everlane apart is its unwavering dedication to environmental consciousness.
They prioritize sustainability by utilizing eco-friendly materials and ethical manufacturing practices, ensuring that your fashion choices positively impact the planet.
Moreover, Everlane’s commitment to honesty in pricing guarantees that you receive exceptional value for your money while gaining insight into the production process through its transparency initiatives.
When you shop at Everlane, you acquire high-quality, long-lasting garments and contribute to a brand that champions affordability, eco-friendliness, ethical labor practices, and a wide variety of styles.
It’s a winning combination that lets you look good, feel good, and make informed choices about your wardrobe while being a responsible global citizen.
Everlane Return Policy
Everlane has a straightforward and customer-friendly return policy that aims to ensure customer satisfaction.
If unsatisfied with your purchase, you have 30 days from the delivery date to initiate a return.
The item must be unworn, unwashed, and in its original condition with all tags attached.
Everlane offers free returns for all US and Canadian customers.
Simply go to their website and follow the step-by-step instructions to generate a prepaid shipping label.
Once your return is received and inspected, you will be refunded to your original form of payment.
Please note that international customers are responsible for return shipping fees.
In-Store
Everyone is happy to accept returns on items that haven’t been worn, are still in their original condition (not washed, with tags attached, and shoes should be in their boxes), and it should be done within 30 days from when the item was shipped.
Returning items in person won’t cost anything.
But if someone prefers to send their items back through the mail, there’s a $7 fee for the shipping label.
However, this fee is waived if they choose to get a store credit refund instead.
Returns can be made at any of Everlane’s retail locations, at a local Happy Returns Bar, or by mailing the items back.
To start the return process through any of these methods, the person can log in to their Everlane account and go to the Orders & Returns page.
For IRL returns, one must provide the order number or the email used to place the order. One can initiate their in-store return by logging into their Everlane account and heading to their Orders & Returns page.
If there are any issues with the order, like if the items are damaged, defective, or not what was ordered, they should contact Everlane through this link.
Online
Regarding online returns, Everlane offers a hassle-free process that ensures customer satisfaction.
If you find that the item you purchased online isn’t what you expected, or if it doesn’t fit perfectly, don’t worry – Everlane has got you covered.
They provide a generous 30-day return policy for all online orders.
Simply initiate the return process through their website, print out the prepaid return label, and return the item using the original packaging.
For individuals in the United States looking to make a return, three convenient options are available.
They can send their return via mail, visit a nearby Happy Returns Bar for an in-person return, or head to any of our retail stores.
Regardless of the chosen method, it won’t incur any fees if they prefer store credit as a refund.
Whether they decide to mail in return, drop it off at a Happy Returns Bar, or return it at one of our retail locations, there won’t be any charges for store credit processing.
It’s a hassle-free process designed to make returns easy for our customers.
Once your return is received, Everlane will issue a refund to your original form of payment.
So go ahead and explore their collection online, knowing that their return policy has got your back. Happy shopping!
What Are The Items I Can’t Return To Everlane?
When returning items to Everlane, it’s important to know their return policy to avoid surprises.
While Everlane offers a generous return window of 30 days from the date of purchase, a few items cannot be returned.
Here’s a list of items that cannot be returned to Everlane:
Final Sale items: These are marked as non-returnable on the website and include items that are heavily discounted or part of a sale promotion.
Underwear: Everlane does not accept returns or exchanges on underwear for hygiene reasons.
Face masks: As a safety precaution, face masks cannot be returned for hygiene reasons.
Gift cards and store credits: Unfortunately, gift cards and store credits cannot be returned or refunded once purchased.
It’s important to note that all returned items must be in their original condition, with tags attached and unwashed.
Everlane strives to provide exceptional customer service and wants you to be satisfied with your purchase, so if you have any questions or concerns about their return policy, don’t hesitate to contact their customer support team.
What Are The Items I Can Return To Everlane?
Regarding returns, Everlane believes in providing a hassle-free experience for its customers.
They understand that sometimes, things don’t work out.
Whether the wrong size or a change of heart, Everlane accepts returns on a wide range of items.
You can return clothing, shoes, and accessories within 30 days of purchase.
The items should be unworn, unwashed, and in their original condition with all tags attached. Everlane also accepts returns on damaged or defective items.
However, there are a few items that cannot be returned. Gift cards, final sale items, and items marked as “Non-Refundable” are not eligible for returns.
Additionally, Everlane’s underwear and bodysuits cannot be returned for hygiene reasons.
To initiate a return, log in to your Everlane account and follow the prompts to request a return authorization.
You can print a return label and return the items using the provided packaging.
Remember, it’s always a good idea to familiarize yourself with Everlane’s return policy for specific details and any updates.
With their customer-friendly approach, Everlane makes it easy to return most items, ensuring your satisfaction and peace of mind.
Everlane International Return Policy
Everlane’s international return policy ensures customer satisfaction and hassle-free returns.
Everlane welcomes returns of items in their original, unworn condition (with tags attached, unwashed, and shoes in their original shoe boxes) within 30 days for customers in Canada and 45 days for customers in all other countries from the date of shipment.
Please note that gift cards, face masks, and undergarments are considered Final Sales and are not eligible for returns.
To initiate a return, log in to your Everlane account and fill out the return form online.
Once your return is approved, you will receive a prepaid shipping label via email.
Print the label, package your item securely, and drop it off at your local post office.
Once your return is received and inspected, Everlane will refund your original payment method within five business days.
You can opt for store credit instead of a refund, which will be processed immediately.
The international return policy applies to orders shipped outside the United States. For orders within the United States, Everlane provides free returns.
With Everlane’s international return policy, you can shop confidently, knowing your satisfaction is guaranteed.
Everlane Exchange Policy
Everlane has a customer-friendly exchange policy that ensures a hassle-free shopping experience.
If you are not completely satisfied with your purchase, you can exchange it for a different size, color, or style within 30 days of receiving your order.
The exchange process is easy, allowing you to find the perfect fit or design that suits your preferences.
Contact Everlane’s customer support team to initiate an exchange or use their online return portal.
They will guide you through the steps and provide a prepaid shipping label, making the return process convenient and cost-free.
It’s important to note that Everlane’s exchange policy applies to unworn, unwashed, and undamaged items with the original tags still attached.
Once your return is received, they will process your exchange promptly, ensuring a seamless transition to the item you desire.
With Everlane’s generous exchange policy, you can confidently make your purchase, knowing that you have the freedom to swap it for something that better suits your needs.
How Do I Return Something To Everlane?
Returning something to Everlane is a straightforward process.
If you find that your purchase doesn’t meet your needs or expectations, follow these simple steps for a hassle-free return:
Begin by visiting the Everlane website and logging into your account. Locate your order history and select the item you wish to return.
Next, choose the reason for your return from the provided options. This helps Everlane gather valuable feedback to improve their products and services.
After selecting the reason, you’ll receive a return authorization and a prepaid shipping label via email. Ensure the item is properly packaged and attach the shipping label.
Take your package to your nearest post office or shipping carrier and send it back to Everlane. It’s advisable to keep the tracking information for your reference.
Once Everlane receives and processes your return, you’ll receive a refund to your original payment method within a reasonable timeframe.
By following these clear instructions, you’ll have no trouble returning your Everlane purchase.
Their customer-friendly return policy ensures a seamless experience, allowing you to shop confidently without fearing being stuck with an item that doesn’t suit your preferences.
What Is Everlane’s Return Policy After 45 Days?
Everlane has a straightforward and customer-friendly return policy.
If you are unhappy with your purchase from Everlane and it has been less than 45 days since your order was delivered, you can return the item for a full refund or store credit.
After 45 days, Everlane does not accept returns or offer refunds.
This gives you the flexibility to make a return even if you missed the initial 45-day window.
It’s important to note that the items you wish to return must be in their original condition and packaging, with all tags attached.
Everlane reserves the right to refuse returns that do not meet these criteria.
Overall, Everlane’s return policy provides customers ample time and options to ensure they are satisfied with their purchase.
Everlane Return Policy Without A Receipt?
Everlane has a straightforward and customer-friendly return policy, even if you don’t have a receipt.
You only need the original email confirmation or order number to make a return without a receipt.
As long as the item is in its original condition with tags attached, Everlane will process your return and refund your original payment method.
While returns are hassle-free, it’s worth noting that Everlane’s international customers may be responsible for return shipping fees and any additional customs charges.
Additionally, returns on Final Sale items are not accepted.
Overall, Everlane’s return policy is designed to ensure customer satisfaction, making it easy and convenient to return items without a receipt and receive a refund promptly.
How Long Does Everlane Take To Return?
Everlane has a straightforward and customer-friendly return policy. If you are not completely satisfied with your purchase, you have 30 days from the date of purchase to return your item for a refund or exchange.
Once your return is received, it usually takes around 7-10 business days( one to two weeks) for the refund to be processed and credited back to your original form of payment.
It’s important to note that this timeframe may vary depending on your bank or credit card company.
Everlane strives to provide a seamless return experience for its customers.
They aim to process refunds quickly, ensuring you receive your money back on time.
With a transparent and efficient return policy, Everlane makes it easy for customers to shop with confidence and peace of mind.
Everlane Gift Card Return Policy
If you’ve purchased an Everlane gift card and need to return it, it’s important to be aware of their gift card return policy.
Everlane offers a straightforward and hassle-free return process for gift cards.
According to Everlane’s policy, gift cards are not refundable. Once the gift card is purchased, it cannot be returned for a refund.
However, if you have purchased a physical gift card and want to return it, you can contact Everlane’s customer service for further assistance.
They may be able to provide you with alternative solutions or options.
It’s important to note that any unused balance on the gift card can still be used for future purchases.
So, even if you decide to return the physical gift card, the remaining balance can be redeemed online or in-store.
Read more about return policies with us.
Everlane Return Policy Review
Everlane offers a clear and customer-friendly return policy that ensures a hassle-free experience for shoppers.
If you’re not completely satisfied with your purchase, you can return it within 30 days of receiving it, either by mail or at one of their retail locations.
One of the standout features of Everlane’s return policy is that they offer free returns.
You’ll receive a prepaid shipping label with your order, making sending back any unwanted items convenient and cost-effective.
To be eligible for a return, the item must be in its original condition with all tags and packaging intact.
Once the return is initiated and the item is received, Everlane will process a refund to your original payment method.
Additionally, Everlane provides store credit options for returns received after the 30-day window. This allows customers to shop for a new item or take their time deciding on a future purchase.
Overall, Everlane’s return policy reflects its commitment to customer satisfaction and makes it easy for shoppers to try their products risk-free.
Final Thoughts
In conclusion, Everlane’s return policy offers customers a hassle-free and convenient experience.
With their generous 30-day window for returns and exchanges, you have ample time to decide if your purchase meets your expectations.
The company’s commitment to sustainability is also evident in its efforts to streamline the return process, reduce waste, and promote eco-friendly practices.
With a simple online return form and free return shipping, Everlane makes it easy to return or exchange items that don’t work for you.
So, whether you need a different size, color, or style or have changed your mind, you can feel confident knowing that returning or exchanging your purchase is a smooth and straightforward process with Everlane.
Shop with peace of mind and enjoy the convenience of Everlane’s customer-friendly return policy.
FAQ
Are Everlane Returns Free?
In-person returns are complimentary and do not involve any shipping label charges. Simply visit your nearest store, furnish them with the order number or the email address you used for the purchase, and they will handle the rest. But if you return by mail, you can add a label price up to $7.
What Is Everlane’s Happy Return Policy
Everlane prides itself on its transparent and customer-friendly return policy.
Since January 4, 2023, Happy Returns has introduced a new policy regarding return item limits. Please be aware that returns containing ten or more items will not be eligible for acceptance. In such cases, you will have two options: mail the entire return or divide it into smaller batches for processing.
To initiate your Happy Return, access your Everlane account and navigate to the Orders & Returns page.
Can You Return Online Orders To Store Everlane?
Returning online orders to a physical store can be convenient for many people. When it comes to Everlane, unfortunately, they do not offer the ability to return online orders to their physical stores.
Instead, Everlane has a straightforward and hassle-free return policy for online orders. Customers can initiate a return by accessing the Returns Center on the Everlane website. They will be guided there through the simple steps to generate a prepaid shipping label and return their item.
Happy Shopping!
