Welcome to the New Aritzia Return and Exchange Guide, your go-to resource for navigating Aritzia’s customer-friendly return policy with ease and simplicity.
Aritzia understands that sometimes your fashion choices may need a second thought, or perhaps you received a gift that doesn’t fit your style.
That’s why they’ve designed this straightforward guide to walk you through our updated return and exchange process, ensuring your shopping experience remains as stress-free as possible.
You can get all your money back if you return the item within 14 days of shipping. Or, if you prefer, they will give you store credit on an eGift Card if you return it within 30 days from the shipping date.
But please remember, after 30 days, Aritzia dont take the item back or give you a refund.
Whether you’re returning an item or looking to exchange it for something that suits your preferences, they’re here to make it a hassle-free experience.
So, let’s dive into the details and ensure you’re well-informed about all your Aritzia returns and exchanges!
What Is Aritzia?
Aritzia is a popular fashion retailer known for its stylish and trendy clothing.
The brand offers a wide range of high-quality and on-trend pieces that cater to various styles and preferences.
With a strong presence both online and in physical stores, Aritzia has gained a loyal customer base.
They pride themselves on providing excellent customer service and a seamless shopping experience.
Regarding their return policy, Aritzia aims to make it easy and convenient for customers to return their purchases. They offer a generous return window, allowing customers to return items within 30 days of the purchase date.
However, a few conditions must be met for a successful return, such as ensuring the item is in its original condition with all tags attached.
How To Shop At Aritzia?
Shopping at Aritzia is a delightful experience if you know about their return policy.
Understanding the return policy will help ensure a seamless shopping experience.
To make a return, bring your items and the original receipt to any Aritzia store or ship them back to the online store. The items must be in their original condition with all the tags attached.
If you return the items in-store, the friendly Aritzia staff will process your return and provide a full refund to your original payment method or store credit.
If you prefer to ship the items back, they offer a prepaid return label for your convenience.
What Is Aritzia’s Return and Exchange Policy?
At Aritzia, they understand that sometimes a return or exchange is necessary.
That’s why they have a straightforward and customer-friendly return policy.
You can get your money back within 14 days from when it was sent to you or get store credit on a gift card within 30 days. After 30 days, they won’t take returns.
Ensure the item is in its original condition with all tags attached, and bring your receipt or proof of purchase.
You can return the item in-store, at any Aritzia location, or through their online returns process.
If you prefer an exchange instead, you can visit any Aritzia store and choose a different item of equal value or request an exchange online.
Aritzia also offers the convenience of free pre-paid return shipping labels for online returns within the designated timeframe.
Please note that some items, such as swimwear and underwear, are final sale and cannot be returned or exchanged. Additionally, any items purchased during promotional sales may have different return policies, so checking the specific terms and conditions before purchasing is good.
Online Purchases
If you buy stuff online and want to return it, you have two options: you can either return it online or take it to a physical store.
But there’s a catch! If you bought swimwear or accessories, you can only return them online.
So, if you bought something at the regular price, you can get a full refund within 14 days from when it was shipped, or you can choose to get store credit on an eGift Card within 30 days. After 30 days, no more returns are accepted.
Please be patient because it might take a bit longer (around 10-14 days) to get your money back due to safety measures.
For exchanges, you can return online purchases at a physical store, but you can’t do exchanges online.
Now, if you bought sale items with less than a 50% discount, you can return them for store credit within 14 days. But, if the discount was 50% or more, those items are final sale – no returns.
Again, exchanges for sale items can only be done in-store, not online.
In-Store Purchases
If you buy something in a physical store, you can only return or exchange it at that same store.
For items that are not on sale:
You have ten days from the day you bought it to return it and get your money back. You can do this at any store of the same brand in the country where you purchased.
If it’s been more than ten days but less than 21 days since you bought it, you can still go to any store of the same brand in the country where you bought it, and they’ll let you exchange the item or give you a credit to use in their store.
For items that are on sale or have a discount:
You can’t return or exchange them once you’ve bought them in a store. They’re final sale, so make sure you want them before you buy!
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What Are The Return And Exchange Conditions In Aritzia?
Knowing their specific policies is important when returning or exchanging items at Aritzia. Here’s a breakdown of the return and exchange conditions:
For returns or exchanges, please follow these simple rules:
- Don’t use, wash, or damage the item. Keep it in good condition.
- Keep all the original tags attached to the item.
- Bring a valid receipt with you.
- If it’s swimwear, make sure the liner is still attached.
- If it’s shoes, return them in the original box.
If you paid with PayPal:
If you mail back items purchased via PayPal, you’ll get a refund to your PayPal account.
If you return PayPal purchases in-store, you can exchange them or get merchandise credit.
If you use Afterpay for online purchases:
You’ll get a refund to your Afterpay account if you mail back the items.
If you return online Afterpay purchases in-store, you can get a refund to your credit card, an exchange, or merchandise credit. You might need to make more Afterpay payments later.
How To Start An Online Return Aritzia?
Returning an item to Aritzia is easy and hassle-free. Here’s a step-by-step guide on how to start an online return:
Visit the Aritzia website and log in to your account.
Navigate to the “Orders” section and select the order that contains the item you wish to return. Click on the item you want to return and choose the reason for the return from the drop-down menu.
Review the return policy to ensure your item is eligible for a return.
Select the preferred return method – either mail your item back or return it to a nearby Aritzia store.
If you mail the item back, Aritzia will provide you with a pre-paid return label.
Pack the item securely in its original packaging, include the return form, and attach the return label.
Drop off the package at your nearest post office or schedule a pickup with the designated courier.
Remember to keep the tracking number for your reference.
How To Mail Back An Online Return?
Returning an online purchase can sometimes be a hassle, but Aritzia strives to make it as simple and convenient as possible. If you need to mail back an item, follow these easy steps:
If you didn’t have an Aritzia account when you bought something online, they’ll take $8.00 from your refund to cover the cost of returning your return. But if you did have an account, they won’t charge you for that.
Here’s how you can return stuff you bought online From Aritzia:
- If you have an Aritzia account, log in and visit your Order History. Click on the order you want to return stuff from. You must fill out an Order Tracking Form if you don’t have an account.
- On the order details page, click the ‘Return Items’ button. Fill out the return request form.
- Check over all the info you entered, and when it looks good, hit ‘Process Return’.
- They’ll send you an email to confirm your return.
Now, you’ve got two ways to send your stuff back:
Option 1: QR Code
a. Get your stuff ready and put it in the Aritzia bag if you keep it. Then, put that bag in the box your order came in and seal it up tight.
b. Take the QR code from your Return Confirmation email to a FedEx store. They’ll scan it, and you’re done.
Option 2: Print at Home
a. Print the return label from your Order History. Just click ‘View Return Label’ on your order details page.
b. Pack up your stuff in the Aritzia bag if you have it, then put it in the original box and seal it up.
c. Drop off your package at any FedEx store.
They’ll process your return once they get your stuff in 7 to 10 business days. They’ll email you when it’s all done.
If your order didn’t come through FedEx, call Aritzia Concierge at 1-855-ARITZIA (274-8942), and they’ll help you make a return label.
If you’re sending back many items from one order, try to put them all in one box and use just one return label, even if they came in separate shipments. Make sure the label matches the order for the stuff you’re returning.
If you’re sending stuff back from different orders, talk to Aritzia Concierge to set up your return.
How The Order Cancellation Happens in Aritzia?
Order cancellations can sometimes be a necessity, and Aritzia understands that. If circumstances arise where you need to cancel your order, they have a process to facilitate this.
If you accidentally click the “Submit Order” button too soon, don’t worry!
You can still cancel your order. Just make sure to do it within 30 minutes of hitting that button.
Call the store at 1-855-ARITZIA (1-855-274-8942) or chat live with them. But remember, this option is only available during Aritzia Concierge hours.
Once your order is canceled, Aritzia will refund the full purchase amount back to your original form of payment. Depending on your bank’s processing time, the refund may take a few business days to appear in your account.
Does Aritzia Take Back Damaged Items?
Regarding damaged items, Aritzia has a fair and reasonable return policy. If you receive an item from Aritzia that is damaged or defective, you can return it.
Aritzia understands that mistakes sometimes happen during manufacturing or shipping, and they want to satisfy their customers.
However, according to their return policy, Items must not be washed, worn or damaged. All original tags must be attached. You must present a valid receipt. Swimwear liner must be attached.
It’s important to note that Aritzia’s return policy for damaged items may vary depending on the specific circumstances.
How Long Does Aritzia Take To Refund?
Regarding refunds, Aritzia strives to provide its customers with a smooth and efficient process. After you have returned your item, Aritzia aims to process your refund as quickly as possible.
Typically, once the returned item is received and inspected by the Aritzia team, the refund process begins.
Refunds will be issued to the original payment method used for purchases made on Aritzia.com.
For items returned that were initially bought with a gift card, the refund will be credited back onto a gift card.
Upon receiving your returned package, we will initiate the return processing, which typically takes 7 to 10 business days.
How Strict Is Aritzia Return Policy?
Regarding Aritzia’s return policy, it’s important to understand its guidelines to ensure a smooth and hassle-free return process.
Aritzia is known for its fashionable clothing and accessories, but what if you need to return an item?
Aritzia has a relatively strict return policy compared to some other retailers.
They require that the item being returned is in its original condition with all tags attached.
Additionally, the return must be initiated within 14 days of the purchase date.
Aritzia does not accept returns on swimwear, underwear, or items marked as final sales.
If you meet these conditions, you can expect to receive a refund for your original form of payment.
However, it’s worth noting that Aritzia may deduct a $10 restocking fee from the refund amount, which is something to keep in mind.
So, before purchasing Aritzia, it’s always a good idea to familiarize yourself with their return policy to ensure you are aware of the guidelines and can make informed decisions.
What Is Aritzia Return Label
Aritzia Return Label is a convenient and hassle-free option offered by Aritzia for returning purchased items.
When you make a return with Aritzia, they provide you with a pre-paid return label that you can use to send back the item to them.
This label ensures that the return process is smooth and easy for you.
To use the Aritzia Return Label, follow these steps:
- Pack the item securely in its original packaging, including any tags or accessories.
- Attach the return label provided by Aritzia to the package.
- Drop off the package at your local post office or any authorized carrier.
With the Aritzia Return Label, you don’t have to worry about arranging for shipping or bearing the cost of return shipping.
Aritzia takes care of those details for you, making it a convenient option for returning items that don’t meet your expectations.
By using the Aritzia Return Label, you can enjoy a hassle-free return process and have peace of mind knowing that your returned item will be handled properly and efficiently.
What Are The Items Eligible To Return To Aritzia?
Regarding the Aritzia return policy, knowing which items are eligible for returns is essential.
Aritzia wants to ensure customer satisfaction, so they have a straightforward and fair policy.
Most items purchased from Aritzia are eligible for returns if they meet certain criteria. A few exceptions to the return policy include final sale items, swimwear, underwear, and bodysuits for hygiene reasons. Additionally, any items marked as “as-is” or “final sale” are not eligible for returns.
It’s important to note that returns can be made online and in-store, making it convenient and accessible for customers.
Aritzia aims to provide a hassle-free return process and ensure customers’ purchases are satisfied.
What Items I Can’t Return?
Regarding the Aritzia return policy, there are a few items you won’t be able to return.
The Items You Can not Return At Aritzia
- Items on sale with a discount of 50% or more.
- Intimate clothing.
- Bodysuits.
- Hosiery (like stockings or socks).
- Face masks.
- The Super Puff™ Personalized items.
- Gift cards – you can’t get cash back unless the law requires it. If you return items bought with a gift card, you’ll get store credit on a new gift card.
It’s important to note that all items must be returned in original condition with the original tags still attached. Without these, the return may not be accepted.
What Is The Aritzia Return Policy Without A Receipt?
If you’re wondering about the Aritzia return policy without a receipt, here’s what you need to know.
Aritzia strives to provide excellent customer service and wants you to be satisfied with your purchase.
However, returning items without a receipt can be a bit more challenging.
Without a receipt, Aritzia may offer an exchange or store credit for the item’s current selling price.
Remember that this policy may vary depending on the specific circumstances and store location.
You have ten days from when you bought something to return it and get your money back like you paid. You can do this at any store in the country where you got it. If you wait up to 21 days, you can trade it for something else or get a credit at the same store where you got it.
It’s always best to contact the nearest Aritzia store or customer service directly to inquire about their specific return policy.
Customer Review On Aritzia Return Policy?
Aritzia’s return policy has received positive customer feedback thanks to its convenience and flexibility.
Many customers appreciate the ease with which they can return or exchange purchases.
Customers also love that Aritzia offers a full refund or exchange for items in their original condition with all tags attached.
This policy gives customers peace of mind, knowing they won’t have trouble getting their money back or finding an alternative item.
Moreover, Aritzia’s return policy applies to both regular-priced and sale items, which is a major plus.
The policy also extends to final sale items, which cannot be returned or exchanged.
Based on customer reviews, the Aritzia return policy is highly regarded for its simplicity, convenience, and customer-friendly approach.
Final Thoughts
In conclusion, Aritzia has a straightforward and customer-friendly return policy.
They strive to ensure customers are satisfied with their purchases and offer an easy return process.
It is important to familiarize yourself with their return policy before purchasing to avoid confusion or inconvenience.
Remember to keep the following points in mind when making a return to Aritzia:
Ensure that the item is eligible for return by checking the return policy on their website or contacting customer service.
Make sure to return the item within the specified timeframe.
Keep the item in its original condition with all tags attached.
Provide proof of purchase, such as a receipt or order confirmation.
By following these guidelines, you can have a hassle-free return experience with Aritzia. Their commitment to customer satisfaction sets them apart, making them a reliable choice for fashion-forward individuals.
FAQ
Does Aritzia Have Free Returns?
You can get all your money back if you return your stuff within 14 days of shipping. Or, if you prefer, you can get store credit on an eGift Card within 30 days from when it was shipped. But after 30 days, we won’t take any returns. If you’re in the United States and logged into your Aritzia account, returning things won’t cost you anything and is completely free.
What Is The Rant About Aritzia Return Policy?
The rant is concerned that the return period is only for fourteen days. Even though it comes with more benefits, many customers complained about the short period. So, there is a rant about Aritzia’s return policy on Reddit.
Can I Return Gift Cards From Aritzia?
You can’t turn gift cards into cash or get a refund unless required by the law. Any items returned that were originally bought with a gift card will receive a refund in the form of merchandise credit credited onto an eGift Card.
Happy Shopping!
