Reformation is a renowned brand known for its sustainable fashion and trendy designs.
While they strive to provide high-quality products, they understand that sometimes things may not work out as expected.
That’s why they have a well-structured return policy to ensure customer satisfaction.
You can return items within 30 days within the USA if they’re in their original condition with tags on. You can also exchange for a different size or color.
To return, go to their website and follow the steps. They provide a prepaid return label, so you don’t have to worry about shipping costs.
In a nutshell, Reformation’s return policy is all about keeping customers satisfied by making returns simple and stress-free.
So, let’s find out more about Reformation Return Policy.
What Is Reformation?
They do this by using eco-friendly materials and recycling fabrics.
Plus, they use methods that don’t waste water or produce a lot of pollution.
Reformation wants you to look good and feel good about what you wear.
They make trendy and cool clothes for people who care about the Earth.
And they’re not hiding anything. Reformation tells you where they make their clothes, what materials they use, and how much they’re helping the environment with each piece they make.
You can find all sorts of clothes at Reformation, like dresses, tops, pants, and jackets.
They want you to be fashionable and eco-friendly at the same time.
So, if you want to make smart fashion choices, Reformation is a great place to start.
Shopping at Reformation
Shopping at Reformation is not only convenient but also environmentally responsible.
Their extensive range includes stylish clothing and accessories designed with sustainability in mind.
Whether you’re searching for a stunning dress, trendy tops, versatile pants, or chic accessories like hats and bags, Reformation has it all.
You can effortlessly make your purchases through their user-friendly website or opt for the in-store experience, where you can try on garments and receive personalized assistance.
To ensure the perfect fit, they provide a helpful size guide.
At checkout, you can pay with various methods, such as credit cards or PayPal.
Once your order is placed, Reformation offers speedy and trackable doorstep delivery.
And if, for any reason, an item doesn’t meet your expectations, their hassle-free return policy has you covered.
Shopping at Reformation allows you to look your best and contributes to a more sustainable and eco-friendly fashion industry, making it a win-win for both your style and the planet.
What Is Reformation Return Policy?
Reformation has a clear and customer-friendly return policy to ensure a smooth and hassle-free customer experience.
You need to bring back or send back any items you want to return within 30 days of when they were delivered. After 30 days, we can’t accept returns.
If you keep at least one item from your order, returning the rest is free.
There’s no fee if you return items in-store, use Instant RefCredit, or want to exchange them.
Final sale items can’t be returned or exchanged.
To be eligible for a return, the item must be in its original condition, unwashed, unused, and with all original tags attached.
Reformation offers free return shipping within the United States, making it convenient for customers to return their items if needed.
However, it’s important to note that certain items are not eligible for return, such as final sale items, gift cards, and items marked as non-returnable.
Additionally, Reformation does not offer exchanges for online purchases.
You can use Reformation’s online return portal or contact their customer service for assistance in initiating a return.
Once your return is received and approved, you will receive a refund to the original payment method or store credit, depending on your preference.
Overall, Reformation’s return policy is designed to provide flexibility and convenience for customers needing to return their purchases, ensuring a positive shopping experience.
Regarding the Reformation return policy, the process is slightly different depending on whether you return an item in-store or online. Let’s focus on the online return policy.
You can return online orders if they’re new and still have their tags on.
You have 30 days from when you get your order to send it back. If you return everything you bought, you must pay for shipping. They’ll put the refund back on the payment method you used to buy it.
When returning an item online, you have two options.
You can either receive a refund to the original payment form or store credit. The choice is yours.
What Are The Items I Can’t Return To Reformation
When it comes to returning items to Reformation, there are certain things that you need to be aware of.
While they have a fairly flexible return policy, a few exceptions exist to what can be returned.
Personalized or custom items cannot be returned. You can’t send it back if it’s specially made for you.
Final sale items can’t be returned. Look for items marked as “final sale” on the website or store.
Don’t return worn, washed, or damaged clothes. Your stuff should be in its original condition with all the tags still on.
Reformation might say no to returns that don’t follow these rules. They have the right to refuse returns that don’t meet their requirements.
You can’t return something to Reformation if you bought something from an outlet or another store. You’ll have to follow the store’s return policy where you got it.
If you want to return shoes, ensure the shoe box is not significantly damaged.
If your clothing or bag came with a garment bag or dust bag, return it in that bag to get a refund.
Reformation keeps an eye on returns to prevent misuse of our policies.
They can refuse service if necessary. You might have to pay for return shipping if you return items that don’t meet their rules.
Remember these rules to know what you can and can’t return to Reformation.
By being aware of these exceptions, you will understand what you can and cannot return to Reformation.
What Are The Items I Can Return To Reformation
You can return most items within 30 days of buying them.
Here’s what you can return:
Clothing: If it’s a dress, top, or pants, you can return them as long as they are still new with all tags on. Don’t wear, change, or wash them.
Accessories: Hats, scarves, jewelry, belts, and socks can be returned if unused and in their original packaging.
Shoes: You can return shoes within 30 days if they are brand new and unworn.
Home Goods: Reformation also sells stuff for your home, like candles and beauty products. You can return them as long as they are unused and in their original packaging.
This policy gives you confidence when you shop, knowing you can return things if they don’t work out within 30 days.
For both online and in-store returns, it’s important to remember that some items cannot be returned. These include apothecary products, lingerie, hosiery, pierced jewelry, eyewear, vintage items, and anything marked as “final sale.”
Reformation International Return Policy
If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund for international purchases.
- Returns must be initiated within 30 days after the delivery date.
- Items must be in their original condition, unworn, unwashed, and with all original tags and packaging.
- Final sale items cannot be returned or exchanged.
Returning Items with a Mix of Kept and Returned Items (Free): Returns are free if you keep at least one item from your order. You won’t incur any return shipping fees.
In-Store Returns (Free): You can also return your items in-store, and there won’t be any return shipping fees.
Instant RefCredit (Free): If you choose an Instant RefCredit, you won’t need to pay a return shipping fee.
Returning All Items from Your Order (Return Shipping Fee Applies): A return shipping fee will apply if you return all items.
The fee varies depending on your country of residence,
|Country / Region||Return Shipping Fee|
|United States of America||$8.00 USD|
|Hong Kong||$60.00 HKD|
|New Zealand||$13.00 NZD|
Please note that if your country is not listed above, a return shipping fee will not apply.
For a smooth and hassle-free return process, initiate your return within the specified timeframe and follow the return instructions provided by Reformation.
If you have any questions or need assistance, the customer support team is here to help.
How Do I Return An Order?
Returning an order is easy with Reformation’s simple and hassle-free return policy.
If you want to return a purchase, follow these straightforward steps:
To return an order in the US:
- Log into your Ref account or create one using the same email as your order.
- Go to the Orders and Returns page.
- Choose the items you want to return.
- Put the return label on the package.
- Give your return to the courier listed on the label within 30 days.
- Only use our prepaid labels for returns so we can track them.
If you bought something in-store and want to return it online, contact Customer Love.
We can’t provide prepaid labels for returns from US military bases or territories.
You’ll have to use your courier to pay for shipping, and any taxes or duties won’t be refunded.
Contact Customer Love for return instructions.
For returns outside the US:
- Log into your Ref account or create one using your order email.
- Go to the Orders and Returns page.
- Print all documents.
- Put the Return Note (page 1) inside the package with your items.
- Stick the Shipping Label (page 2) on the package.
- Give your return and all documents to the courier listed on the label. We don’t do pick-ups from your home.
In some countries, you’ll get a commercial invoice in your printout.
If you do, put two invoices (pages 4 & 5) in a transparent envelope: hand one invoice (page 6) and the waybill (page 3) to the courier.
You won’t have a commercial invoice in some countries in your printout.
In that case, skip this step; it’ll be sent electronically. Hand your courier the waybill (page 3) as the final step.
What Is Reformation Return Policy After 30 Days?
Reformation is a famous eco-friendly clothing brand. They have a special rule for returns after 30 days.
After 30 days, you can’t get your money back for returned stuff. Instead, they give you store credit. You can use this credit to buy things from Reformation’s website or stores.
To get the store credit, the item you’re returning must be in good shape with all the tags still on it. And if you’re sending it back by mail, you must pay for the shipping.
So, after 30 days, Reformation only gives store credit, which lets you shop with them later.
Reformation Return Policy Without A Receipt
Reformation offers a return policy that allows you to return items even if you don’t have a receipt.
If you need to return something to Reformation without a receipt, don’t worry. You can do it. Just bring an ID like a driver’s license or passport.
Once they confirm it’s you, they’ll give you store credit for the item’s current price.
Use this credit to buy anything from Reformation’s stylish and sustainable clothing.
Remember, this only works for new, unworn items with tags.
And policies might change depending on where you are, so ask your local store or customer service.
Reformation’s return policy gives you confidence, even without a receipt.
With Reformation’s flexible return policy, you can shop confidently, knowing that even without a receipt, you have options for returns or exchanges.
Reformation Gift Card Return Policy
The Reformation return policy for gift cards is designed to provide convenience and flexibility for customers.
If you purchased a gift card from Reformation and would like to return it, there are a few things to remember.
Firstly, it’s important to note that gift card purchases are non-refundable. Also, E-gift cards and other digital products cannot be returned.
Once your order has been canceled, refunded, or falls outside our returns policy timeframe, it is no longer eligible for return.
This means you cannot receive a refund once you have purchased a gift card.
However, Reformation does allow gift card exchanges.
This allows you to find the perfect gift card that suits the recipient’s preferences.
Remember, the Reformation gift card return policy aims to provide flexibility and ensure customer satisfaction.
So if you need to exchange a gift card, their team will gladly assist you.
How Long Does Reformation Take To Return?
When returning items to Reformation, it’s important to understand their return policy and the time frame involved.
After you return your item, we will take 3-4 business days to handle your return at our factory. Afterward, it may take 5-10 business days for your bank to return the refund to your original payment method.
They’ll email you once they’ve sorted out your refund, so you’ll know it’s coming soon.
It’s worth noting that the actual time it takes for your refund to be credited may vary depending on your bank or payment method.
Reformation advises allowing an additional 2-5 business days for your refund to appear in your account.
To ensure a smooth return process, securely package your items and include the original packaging, tags, and accompanying accessories.
It’s also a good idea to keep the tracking number from your return shipment for reference.
Understanding Reformation’s return policy and the expected time frame allows you to plan accordingly and have peace of mind when returning your items.
Reformation Return Policy Customer Review
Look no further if you’ve ever wondered about Reformation’s return policy.
Customers have praised Reformation for their hassle-free and customer-friendly return policy.
Many have expressed their satisfaction with the ease of returning items and receiving refunds or store credits promptly.
A key aspect of Reformation’s return policy is its commitment to sustainability.
They encourage customers to consider repairing, reusing, or exchanging items instead of returning them outright.
This approach aligns with their ethos of promoting eco-friendly practices and reducing waste.
Additionally, Reformation offers free returns for domestic orders, making the return process even more convenient for their customers.
This customer-centric approach has gained them a loyal following and positive reviews.
Reformation’s return policy is dedicated to customer satisfaction, sustainability, and convenience.
From their hassle-free process to their emphasis on reducing waste, their return policy ensures that customers have a positive shopping experience and contributes to a more sustainable world.
In short, Reformation’s return policy is all about making you happy. You get 30 days to decide if you like what you bought. If not, you can return or exchange it, no problem.
But there are a few things to remember. Some items can’t be returned, like final sale items. And to get your money back, your stuff must be in good shape with the tags still on.
So, Reformation’s return policy is fair. You have time to decide, but there are rules to follow. It keeps things simple for everyone and makes shopping easy.
Can I Return Open Items to Reformation?
Unfortunately, Reformation has a strict policy only allows returns on items in their original, unworn condition with the tags still attached.
This means that if you’ve already opened and worn the item, you won’t be able to return it.
However, Reformation does offer a 30-day return window for eligible items.
Is Reformation Sale Returnable?
Reformation’s return policy varies depending on whether you purchased an item at full price or during a sale.
If you bought an item at full price, you are eligible for a refund within 30 days.
However, if you bought the item during a sale, it is non-refundable and considered a final sale.
It’s important to note that certain items are also non-returnable, regardless of whether they were purchased at full price or during a sale. These include intimates, accessories, gift cards, and items marked as “final sale.”
Can I Return Online Purchases To the Store?
Yes, you can usually return online purchases to a physical store. Reformation, a popular clothing brand, offers this option to its customers.
If you find that the item you ordered doesn’t fit properly or doesn’t suit your style, you can return it to one of their stores.
This can be more convenient than shipping it back and waiting for a refund.