Famous Footwear Return Policy – Everything You Need To Know

Famous Footwear Return Policy

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When shopping for shoes, knowing how the store handles returns is important.

The people at Famous Footwear know that shoes don’t always fit right or live up to your hopes.

That’s why they have an easy-to-use return policy that ensures you’re happy.

Famous Footwear has an easy return policy. You can return or switch the shoes within 30 days of buying them. No matter where you got the shoes (in-store or online), you can return them any way you choose.

To make a return, you must take the shoes back to any Famous Footwear shop with the original box and receipt.

The helpful staff will help you with your return or swap, making the process quick and easy.

The return policy at Famous Footwear is customer-focused, so you can shop for shoes with trust, knowing that you can easily return or exchange them if they don’t meet your needs. Let’s Find out more.

What Is Famous Footwear?

What Is Famous Footwear
What Is Famous Footwear

Famous Footwear is a popular retail store specializing in footwear for men, women, and children.

It is an American retail company of stores that sells brand-name shoes at prices usually lower than what the manufacturers recommend.

The chain has more than 1,125 shops as of 2010. It is part of the St. Louis-based Caleres company.

They offer a wide range of shoe styles and brands, making it a go-to destination for shoe enthusiasts of all ages.

Famous Footwear covers you whether you’re looking for athletic shoes, boots, sandals, or casual shoes.

With a reputation for quality products and affordable prices, Famous Footwear attracts customers from all walks of life.

They understand the importance of finding the perfect pair of shoes that look good and provide comfort and durability.

Shopping At Famous Footwear

Shopping At Famous Footwear
Shopping At Famous Footwear

The process of shopping at Famous Footwear is easy and fun.

You can start your trip by going to their easy-to-use website, famousfootwear.com, or by looking at where their stores are located.

Many different types of shoes for men, women, and kids can be found at Famous Footwear.

There are athletic shoes, casual shoes, boots, sandals, and more.

It’s easy to find the perfect pair of shoes on the website because it has useful brands, sizes, colors, and price options.

You can use the changing room in the store, where friendly staff members are available to help and give advice.

Famous Footwear has a huge range of shoes, and they also run lots of tempting promotions, such as sales, buy-one-get-one deals, and loyalty programs, to ensure you get both quality and value.

Famous Footwear makes it easy to buy shoes by letting customers return items easily and giving them the choice of shipping or picking up their orders in-store.

They offer great prices, a wide range of shoes, and excellent customer service all in one place.

What Is Famous Footwear Return And Exchange Policy?

Shopping At Famous Footwear
Shopping At Famous Footwear

If someone is unhappy with the style or fit of a product, or if they change their mind, they can come back to any of the stores or use the mail-in return option.

If you have the original box and the receipt is available, you can return and exchange it within 30 days.

The company is happy to look for the purchase record using either the credit or debit card used for the first transaction or the customer’s FAMOUSLY YOU REWARDS® account.

If you dont have the original receipt, you will get your money back in the form of shop credit equal to the item’s current price.

It’s important to know that they don’t charge stocking fees for exchanges or refunds.

However, it is important to note that the company still has the power to limit or refuse returns and exchanges, even if you have a receipt.

You need to know that the company may ask for certain information from customers to protect the integrity of our return and exchange policies and stop fraud or other illegal activities. This information also helps us keep in touch with our loyal customers and grow our business.


You can return items within 30 days. Famous Footwear charges a flat rate of $7.95 for returns sent by mail.

You can print this pre-paid return shipping label, and when we get your return, we’ll take $7.95 off the price to process it.
If you want to send a return, please do the following:

  • Put the packing slip inside the box and repackage your order.
  • Put the sticker for the return shipping on the outside of the box.
  • A return handling fee of $7.95 will be taken out of your refund once we receive your return.

You can only return items to FamousFootwear.com if you bought them there or had them sent to your home.

(You can return items bought in-store to any Famous Footwear shop; you can’t mail them back for a refund.)

You can only exchange things in shops.

What Are The Items I Can’t Return To Famous Footwear

Famous Footwear has a customer-friendly return policy that allows you to return most items within 30 days of purchase. However, there are a few exceptions to keep in mind.

Firstly, any damaged, worn or used items cannot be returned. This includes shoes worn outdoors or showing signs of wear and tear.

Try on your shoes indoors to avoid any damage that may affect your ability to return them.

Additionally, any personalized or customized items cannot be returned.

If you’ve had your shoes engraved or altered in any way, they are considered non-returnable.

Furthermore, you cannot return any items without a valid proof of purchase.

It’s essential to keep your receipt or any other proof of purchase when buying items at Famous Footwear.

Lastly, sale and clearance items may have different return policies.

It’s best to check with the store or their website for specific information regarding returns on these items.

How To Return Items To Famous Footwear?

How To Return Items To Famous Footwear
How To Return Items To Famous Footwear

Famous Footwear makes it easy to return things, ensuring you’re happy as a customer.

To make a return easy, follow these simple steps.

Famous Footwear lets you return items within 30 days of buying them, as long as they are still in their original packaging and in good shape.

Next, get together everything you need for the return. This includes the items you want to return, the original packing slip or receipt, and any tags that go with it.

Once you have everything, go to the Famous Footwear store closest to you. The helpful employees will help you with your return.

The Famous Footwear website has an easy-to-find shop locator to help you find the closest store.

You can also start the return process online if you bought something online. Go to Famous Footwear’s website and follow the steps on their “Returns” page. Remember to bring a valid ID or the credit card used to make the buy, as this may be needed for verification.

If you follow these steps, returning things to Famous Footwear will be easy, and the process will go smoothly.

Famous Footwear Return Policy Without A Receipt

If you need to return an item without a receipt, here’s what you need to know.

Famous Footwear’s return policy without a receipt allows for returns within 30 days of the original purchase date.

You can use the credit or debit card you used to make the purchase or your FAMOUSLY YOU REWARDS® account to look up your statement.

For those who can’t find your original receipt, we’ll give you shop credit for the amount the item is selling for.

We can limit or refuse returns or exchanges at any time, even after you’ve sent the item back.

*Note: They may collect information from you to help us handle returns and exchanges, to help keep you safe from bad, dishonest, fraudulent, or illegal behavior, and to help us handle our relationship with you.

However, you will be issued store credit for the item’s current selling price instead of receiving a refund.

This means that you can use the store credit towards a new purchase of your choice.

It’s important to note that the returned item must be unworn and in its original condition, with the tags still intact.

Famous Footwear Return Policy After 30 Days

Famous Footwear Return Policy After 30 Days
Famous Footwear Return Policy After 30 Days

After purchasing a pair of shoes from Famous Footwear, you may find that they don’t meet your expectations.

However, you’ll be pleased to know that Famous Footwear offers a generous return policy, even after the initial 30-day period.

If you’re unsatisfied with your purchase and it has been over 30 days, don’t panic! Famous Footwear understands that circumstances sometimes prevent you from returning the shoes within the standard timeframe.

They want their customers to be happy, so they have extended their return policy.

To return your shoes after 30 days, return them to any Famous Footwear store with your receipt.

The store associates will assess the condition of the shoes and process your return accordingly.

You may receive a store credit depending on the condition of the shoes.

This extended return policy ensures that you have ample time to evaluate your footwear and make a decision that satisfies you.

So, rest assured that Famous Footwear values your shopping experience and wants to ensure your happiness with every purchase.

How Long Does Famous Footwear Take To Return An Item?

How Long Does Famous Footwear Take To Return An Item
How Long Does Famous Footwear Take To Return An Item

Regarding returning items at Famous Footwear, the return process is quick and hassle-free.

Once you decide to return an item, you can expect a smooth experience without any unnecessary delays.

When you return items in-store, you can get a cash refund for purchases made with cash or a cheque and a receipt.

Credit or debit card payments will be returned to the card used to make the purchase.

If you send in your return, Famous Footwear tries to credit your account back to how you paid for the item within ten business days of receiving it.

The shoes will be checked at the warehouse, and they reserve the right to refuse returns that don’t meet their standards.

An email will let you know when the return has been handled. Please remember that, based on your credit card company, the credited amount may not show up in your account for another 2 to 10 business days.

How To Return Items To Famous Footwear By Mail?

The process is simple and hassle-free if you have purchased from Famous Footwear and must return it by mail. Follow these steps to ensure a smooth return.

If you want to return something you bought from Famous Footwear online, you can do it by mail. It costs $7.95 for the return shipping, and they’ll also take a $7.95 return processing fee out of your refund.

Here’s how you do it:

  1. Click on the link to get your return label and packing slip.
  2. Put the things you’re returning in the box, and include the packing slip inside.
  3. Stick the return shipping label they gave you outside the box.

They’ll subtract $7.95 from your return when they get your refund.

Remember, this is only for stuff you bought on FamousFootwear.com and shipped to your home.

If you bought something in one of their stores, you can’t mail it back, but you can return it to any Famous Footwear store.

And if you want to exchange something you bought from the store, you can only do that in their stores.

Following these steps, you can easily return items to Famous Footwear by mail and ensure a smooth and efficient refund process.

Famous Footwear Gift Card Return Policy

Famous Footwear Gift Card Return Policy
Famous Footwear Gift Card Return Policy

Famous Footwear has a customer-friendly return policy for gift cards. If you have purchased or received a gift card from Famous Footwear and wish to return it, there are a few things to remember.

Firstly, it’s important to note that gift cards cannot be returned or refunded for cash.

However, if you have unused funds on your gift card, you can typically have them transferred to a new gift card.

This allows you to enjoy the benefits of the original card.

You can call Consumer Care or go to a shop. You can either exchange the item(s) for something else that costs the same amount or get shop credit for the same amount.

Keeping your gift card and any associated receipts or order information is always recommended to ensure a smooth return process.

This will help the Famous Footwear staff assist you quickly and efficiently.

Famous Footwear Shipping Policy

Famous Footwear offers a range of shipping options to ensure customers receive their orders promptly and conveniently.

Here is a breakdown of their shipping options and details:

Free Standard Shipping for FAMOUSLY YOU REWARDS Members:

  • This option is exclusively available to FAMOUSLY YOU REWARDS Members.
  • There is no minimum purchase requirement for members to qualify for free standard shipping.
  • Free shipping is valid in the contiguous United States for members signed in during checkout.

Standard Shipping (Non-Members):

  • Standard shipping is available for non-members on orders of $75 or more.
  • The cost for standard shipping on orders below $75 is $7.95.
  • The estimated arrival time for standard shipping is 4-7 business days.
  • Standard Shipping is not available for orders shipping to Alaska or Hawaii.

Standard Shipping for Orders, Including Online-Only Items and Gift Cards:

  • Standard shipping is the only option for orders, including purchasing Online-Only items and gift cards.
  • Orders shipping to Alaska or Hawaii, including Online-Only items and gift cards, must be shipped via Expedited Shipping.

Expedited Shipping:

  • The cost for the first pair of shoes is $14.95.
  • Each additional pair in the same order incurs an extra cost of $3.00.
  • The estimated arrival time for expedited shipping is 2-3 business days.
  • Expedited orders placed before 11 AM CT Monday-Friday will be shipped out the same day.

Rush Shipping:

  • The cost for the first pair of shoes is $22.95.
  • Each additional pair in the same order incurs an extra cost of $3.00.
  • The estimated arrival time for rush shipping is 1-2 business days.

Please note that Famous Footwear offers P.O. box delivery for most items, but some online-only items may not be eligible for this service.

They do not currently deliver to P.O. boxes in Alaska or Hawaii.

Customers can choose the shipping option that best suits their needs, whether they are looking for standard, expedited, or rush shipping. FAMOUSLY YOU REWARDS Members can enjoy the added benefit of free standard shipping, making it an attractive option for frequent shoppers at Famous Footwear.

Customer Reviews

Customer Reviews
Customer Reviews

Reading reviews from past customers is helpful to find out about a company’s return policy, and Famous Footwear is no different.

You can learn how easily and effectively the return process is by reading what other customers have said.

Many customers have said that Famous Footwear’s return policy is easy to understand and use. They say returning things is easy and doesn’t require complicated forms or rules.

Customers like that they can return online and in-store things, so they have choices that suit their needs.

Positive reviews also talk about how quickly Famous Footwear handles returns and gives refunds.

Customers have said they got their refunds quickly, which made the return process easy and satisfactory.

This shows how much Famous Footwear cares about its customers.

Of course, there may be some bad reviews, just like with any business.

Some customers say it’s hard to return things they bought online because they have to wait a long time for refunds or have trouble with customer service.

It’s important to keep in mind, though, that these situations might not be typical of the whole return process.

When reading different customer reviews, you can better understand Famous Footwear’s return policy and decide if it meets your needs and expectations.

Final Thoughts

Famous Footwear’s return policy is fair and easy to use, and the company wants all its customers to be happy.

With a 30-day return window and the option to return online and in-store purchases.

The item must be returned in its original state and packaging.

To ensure the return process goes smoothly, keep your receipt and ensure the item is still in its original package and hasn’t been used.

Customer service is important to them, so you can feel good knowing you can return or swap your shoes within the given time frame.


What Shipping Carrier Will Deliver My Online Purchase?

Famous Footwear partners with various shipping carriers to ensure efficient and reliable delivery of your order.

Depending on your location and the specific item you’ve purchased, your package may be shipped using UPS, FedEx, USPS, or another reputable carrier.

The carrier selection is based on package size, weight, destination, and shipping method chosen at checkout.

Can I Return Shoes After Wearing Them Once?

According to Famous Footwear’s return policy, you can return shoes after wearing them once, as long as they are still in new and unworn condition.

This means that the shoes should be in their original packaging and free from any signs of wear or damage.

To process a return, you must provide proof of purchase, such as a receipt or order confirmation.

Do Famous Footwear Ship Outside Of The US?

Famous Footwear, unfortunately, does not currently offer international shipping options.

Currently, their online store only caters to customers within the United States.

If you are outside the US, you cannot purchase from their website and have it shipped to your location.

Happy Shopping!

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