Party City Return Policy: Here’s What You Need To Know.

Party City Return Policy

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Imagine throwing a fun and colorful party with decorations, costumes, and everything you need from Party City.

It’s awesome! But what if, after the party, you decide you no longer need something you purchased there?

The return policy of Party City comes into play here.

Party City offers returns and exchanges within 30 days from the date of purchase.

You can learn about such laws and get typical queries answered by using this manual.

We provide the information you need to get your money back, return an item you purchased online, or bring back something you’ve already used.

So, let’s explore Party City’s return rules together.

It’ll make your party planning experience not just fun but also easy when the party is over.

What Is Party City?

Party City is a well-known retail chain that specializes in providing party supplies for various occasions.

From birthday parties to Halloween festivities, Party City offers a vast selection of products to help you celebrate in style.

With over 850 locations across the United States and Canada, Party City has become a go-to destination for party needs.

Overview of Party City Return Policy 

How Strict Is The Party City Return Policy?

When it comes to returns, Party City has a relatively strict policy in place.

They understand that sometimes things don’t work out as planned, but they do have certain guidelines in place to ensure a fair and smooth return process.

It is important to familiarize yourself with their return policy before making a purchase, so you know what to expect if you need to return an item.

What Is Party City’s Policy on Returns?

Party City offers a 30-day return window for most items.

To be eligible for a return, the item must be unopened, unused, and in its original packaging.

Some items, such as personalized or helium-filled products, may not be eligible for return due to their nature.

Additionally, items purchased online can only be returned to Party City through mail or to a physical store location.

Refer also to hassle- free Returns and Exchanges Information:Dollar Tree Return Policy: Everything You Need To Know.

Are Party City Returns Free?

Party City does not cover the cost of return shipping for online purchases.

However, if you choose to return an item to a Party City store, there will be no additional shipping costs.

It’s important to note that certain exclusions and limitations may apply, so it’s best to review their return policy for specific details.

How To Return a Party City Item?

How To Return a Party City Item
How To Return a Party City Item

Party City understands that sometimes a return is necessary.

Whether you changed your mind about a purchase or received a faulty item, they offer a simple and hassle-free return process.

Here are the return options available to you:

In-Store Return

If you prefer the convenience of returning your item in person, you can head to any Party City store.

Make sure to bring your original receipt and the item in its original packaging.

The store associates will be happy to assist you with the return and provide you with a refund.

Mail Return

If visiting a store is not feasible for you, Party City also accepts returns by mail.

Simply contact their customer service team to initiate a return.

They will provide you with a return authorization and instructions on how to send the item back.

It’s important to package the item securely and include all necessary documentation to ensure a smooth return process.

Can You Return an Online Purchase to The Store?

Yes, you can!

If you made a purchase online and prefer to return it in person, you can bring the item along with the original receipt to any Party City store.

Does Party City Give Full Refunds?

Party City offers full refunds for eligible returns.

This means that if you meet the return criteria and have the necessary documentation, you will receive a refund for the full amount spent on the item.

Party City wants to ensure your satisfaction with its products, so it strives to make the return process as easy as possible.

Remember to review their return policy for any specific conditions or exceptions that may apply.

What Is The Return Process?

In-Store Return Process

Returning an item to Party City is a straightforward process.

When you make an in-store purchase and need to return it, follow these simple steps.

  • First, ensure that the item is in its original condition and packaging.
  • Take it along with your receipt to the Party City store where you made the purchase.
  • Locate the customer service desk, and a friendly staff member will assist you with your return.

They will inspect the item to ensure it meets the return requirements.

If everything checks out, you can choose between receiving a refund or exchanging the item for something else.

The refund will be issued in the same form of payment you used during the original purchase.

Keep in mind that if you paid with cash, you’ll receive the refund in cash.

Online Return process

Returning items to Party City online is a straightforward process that can be done in a few simple steps.

Once you’ve decided that you need to return a product, here’s what you should do:

  • Visit the Party City website and log into your account.
  • Locate your order in the “Order History” section and select the items you wish to return.
  • Fill out the return form, providing the necessary details such as the reason for the return and any relevant information.
  • Print out the return label that is provided.
  • Package up the items securely, including the return form, and affix the return label to the package.
  • Drop off the package at your preferred shipping carrier.
  • Keep track of your return by monitoring the status on the Party City website.

What Are Party City Refund And Exchange Policies?

If you’ve ever shopped at Party City and found yourself in need of a return or exchange, it’s important to be aware of their refund and exchange policies. 

Party City Exchange Policy

Party City offers exchanges on eligible items within 30 days of purchase.

The item must be unused, unopened, and in its original packaging.

Exceptions to this policy include helium tanks, personalized and edible products, and final sale or clearance items.

Customers can exchange products at any Party City store or through their website.

Party City Refund Policy

Party City provides refunds on eligible items within 30 days of purchase.

However, shipping fees and certain items, such as final sale or clearance products, helium tanks, and personalized and edible items, are nonrefundable.

Refunds can be claimed at any Party City store or through their website, depending on the original method of purchase.

What Are The Return Exceptions and Special Cases?

The Return Exceptions and Special Cases
The Return Exceptions and Special Cases

Does Party City Accept Return After 30 Days?

According to their official return policy, Party City accepts returns within 30 days of purchase.

This means that if you decide to return an item after this period, you may not be eligible for a refund.

However, Party City does make exceptions for certain circumstances, such as defective or damaged items.

What Items Cannot Be Returned to Party City?

Party City has a straightforward return policy, but there are a few items that cannot be returned.

It’s important to be aware of these restrictions to avoid any disappointment.

  • Personalized and custom-made items cannot be returned.

These include personalized invitations, banners, and custom-printed decorations. 

  • Opened and used costumes cannot be returned.

Party City understands that trying on a costume is necessary to check the fit and style, but once it has been worn, it falls under the category of personal use items which are non-returnable.

  • Helium tanks, makeup, and any perishable items cannot be returned for safety and health reasons.

Helium tanks have specific handling and safety protocols, while makeup and perishable items cannot be resold once they have been opened or used.

Can I Return Party City Products After Use?

 No, they do not accept returns on used products.

This includes items such as costumes, accessories, makeup, and wearable items.

The reason for this policy is to maintain the quality and safety of their products.


When shopping at Party City, it’s important to be aware of their return policy to ensure a smooth and stress-free experience.

Party City offers returns and exchanges within 30 days from the date of purchase.

Items must be in new and unused condition, with original packaging and tags attached.

Online purchases can be returned either through mail or at a Party City store.

Party City provides refunds back to the original form of payment.

Certain items like personalized or perishable products may be non-refundable.

Understanding Party City’s return policy is essential for customers to know their rights and options if they need to return or exchange an item.

It’s always recommended to keep receipts and packaging for easy returns.

By familiarizing yourself with the return policy, you can have a hassle-free shopping experience at Party City.


01.Can You Get a Refund Without a Receipt?

When it comes to Party City’s return policy, having a receipt is essential for a smooth refund process.

However, if you find yourself without a receipt, there may still be options available to you.

Party City understands that sometimes mistakes happen, and they aim to provide excellent customer service in resolving these situations.

Without a receipt, you may still be able to receive store credit for your return.

Party City’s policy states that if you don’t have a receipt, they will attempt to locate your purchase in their system using your credit card or rewards card information.

This process allows them to verify your purchase and provide the appropriate resolution.

02.How Long Do Party City Refunds Take?

The duration for Party City refunds can vary depending on the payment method and the return method.

If you made your purchase using a credit card, the refund will typically be processed back to the original card within 3-5 business days.

For cash purchases, Party City will issue a refund in cash immediately at the time of the return.

03.What Are The Steps to Take If You Lose Your Party City Order Confirmation Mail?

You can still get the order number you need to return the item even if you’ve lost your order confirmation email. To do this, there are two options:

Contact the Party City customer service department to request a fresh order confirmation email.

Find the order number under your Order History

Enjoy Your Shopping Day!

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