Warby Parker is a popular eye wear brand that has gained a loyal customer following with its stylish and affordable glasses.
But what happens if you purchase a pair of glasses and they don’t quite meet your expectations?
That’s where the Warby Parker Return Policy comes into play.
Warby Parker accepts returns on all items within 30 days of purchase, but gift cards and trial packs are not accepted.
You can return any item to the store or online.
So, before you initiate a return or exchange, let’s explore everything you need to know about Warby Parker’s return policy to ensure a seamless and satisfying shopping experience.
What is Warby Parker?
Warby Parker is an American eye-wear company founded in 2010.
Known for its fashionable and affordable eyeglasses and sunglasses, the company aims to make high-quality eye-wear accessible to everyone.
What is Warby Parker Return Policy?
Warby Parker offers a hassle-free return policy to ensure customer satisfaction.
If you’re not completely satisfied with your glasses, you can return them within 30 days of purchase for a full refund or exchange.
The returned glasses must be in their original condition and accompanied by all the original packaging and accessories.
With Warby Parker’s generous return policy, you can shop for eye-wear with confidence, knowing that you have the option to return or exchange your glasses if they don’t meet your expectations.
How to Initiate a Return With Warby Parker?
Requesting a Return Online
Returning your Warby Parker purchase is a seamless process.
- The first step to initiate a return is to submit a request online.
- You can easily do this by logging into your Warby Parker account and navigating to the Order History section.
- From there, select the order that contains the item you wish to return and click on the “Return” button.
- Follow the prompts to provide the necessary details and submit your return request.
Warby Parker will then review your request and provide you with further instructions on how to proceed with the return.
It’s that simple!
Emailing Warby Parker for Returns
Alternatively, if you prefer to communicate via email, you can reach out to the Warby Parker customer support team.
Send an email to the provided email address, stating your intention to return an item, and include your order details, such as the order number and the item you wish to return.
A customer service representative will respond to your email and guide you through the return process.
Returning Items Over the Phone
If you need to return an item to Warby Parker and find it more convenient to do so over the phone, you’re in luck!
Warby Parker provides a hassle-free process for returning items without having to visit a physical store.
To initiate a return over the phone, all you need to do is contact Warby Parker’s customer service team.
They have a dedicated team of representatives who are knowledgeable and eager to assist you with your return.
Simply explain the reason for the return, and provide any necessary details or order information, and they will guide you through the process.
In-Person Returns
Returning a product in person can be a convenient option if you live near a Warby Parker store or have the opportunity to visit one.
Warby Parker offers the option to return your purchase at any of their retail locations.
This allows you to easily handle the return process without the hassle of shipping or waiting for a delivery.
To initiate an in-person return, all you need to do is bring the item you wish to return along with your proof of purchase.
The friendly and knowledgeable staff will assist you with the return and make sure everything is handled smoothly.
What Is Warby Parker Refund Policy?
Warby Parker has a simple and comfortable refund policy.
It makes it hassle-free to shop for eye-wear online.
Whether you need a refund or want to exchange your purchase for a different style, you can trust that Warby Parker will make the process as smooth as possible.
Once your return is received and inspected, Warby Parker will issue a refund to your original payment method or issue store credit for exchanges.
The refund process usually takes around 7-10 business days.
| Payment mode | Time taken for the refund | Mode of refund |
| Gift cards | Cannot be refunded | |
| Any source of payment | Around 7-10 business days. | Will be refunded to the original source of transaction |
What Is Warby Parker Exchange Policy?
Warby Parker offers a hassle-free exchange policy to ensure customer satisfaction.
If for any reason you are not completely satisfied with your purchase, you have 30 days from the date of delivery to request an exchange.
Whether it’s a fit issue or you simply changed your mind about the style, Warby Parker wants to make sure you find the perfect pair of glasses.
To initiate an exchange, simply contact Warby Parker’s customer service team either by phone or email.
They will provide you with a prepaid shipping label to return your glasses. Once they receive your glasses, they will process your exchange request promptly.
It’s important to note that the exchange policy applies to prescription glasses, sunglasses, and accessories.
However, it does not cover damaged or lost items.
If you received a damaged or defective product, Warby Parker will gladly replace it at no additional cost.
What Are The Return Policy for Different Warby Parker Products?
Warby Parker has a customer-friendly return policy that ensures your satisfaction with their products.
The company has different return policies for different products.
| Type of Products | Return Policy |
| Eye wear | Can be returned within 30 days |
| Accessories | Can be returned within 30 days |
| Contact lenses | Can be returned within 30 days |
| Trial packs | Cannot be returned |
| Defective or damaged products | Can be returned within 30 days |
| Gift cards | Cannot be returned |
Conclusion
Warby Parker offers a convenient return policy for customers who are unsatisfied with their purchase.
Within 30 days from the date of purchase, customers can initiate a return for fit, style, or any other reason.
Warby Parker provides a prepaid shipping label, allowing customers to drop off their eyewear at a UPS location or schedule a pickup.
The company’s commitment to customer satisfaction is evident through its user-friendly online platform, ensuring a hassle-free experience.
Warby Parker’s commitment to customer satisfaction is evident in their easy and hassle-free return process.
FAQs
01.Does Warby Parker Charge Extra for Shipping?
When it comes to Warby Parker’s return policy, you’ll be pleased to know that they don’t charge extra for shipping.
Whether you’re returning your eyeglasses or sunglasses for a refund or an exchange, the shipping fee is completely covered by Warby Parker.
02.What Is the Limitation Period for Returns or Exchanges?
When it comes to eye wear, Warby Parker offers a 30-day return policy.
This means that you have 30 days from the date of purchase to return or exchange your eyeglasses or sunglasses.
However, it’s essential to note that the item must be in its original condition, with no signs of wear or damage.
Warby Parker also provides a 12-month prescription adjustment policy.
If your prescription changes within the first year of purchasing your eye wear, they will gladly re-make your lenses to match your updated prescription at no additional cost.
03.Can You Return Damaged or Defective Products, or Only Exchange Them?
Yes, you have options if you receive a damaged or defective product.
Unlike some companies that only allow exchanges in situations like these, Warby Parker offers the flexibility to return the product for a refund or exchange it.
If you happen to receive a damaged or defective item, all you need to do is contact their customer service within 30 days of receiving the order, and they will assist you in resolving the issue.
They will provide you with a prepaid return label, so you don’t have to worry about any additional costs.
04.How Long Does Shipping Take?
Once you place your order, Warby Parker typically processes and ships it within 2-3 business days.
From there, the delivery time will depend on the shipping method you choose.
Standard shipping usually takes around 5-7 business days, while expedited shipping can have your order delivered within 2-3 business days.
Enjoy Your Shopping!
